Global QSR Achieves Faster Drive-Thru With Award-Winning Location Technology
The Challenge As with all QSRs, the drive-thru experience is an important focus area. But drive-thrus continue to be a point of friction for customers, particularly during peak times. Drive-thru wait times actually increased 20 seconds on average according to QSR Magazine’s 2019 Drive-Thru Study. Bucking this trend, Dunkin’ is the first brand to dedicate…